Managing properties can be a demanding job, requiring attention to detail and a significant amount of time. With the advent of Virtual Property Management, this burden can be significantly alleviated, allowing property managers to focus on scaling their business rather than getting bogged down in day-to-day tasks.
OPTIMAL offers comprehensive Virtual Property Management services by hiring and training professional Virtual Assistants (VAs) specialized in tenant coordination, leasing, and maintenance/work order management. We have highly professional and trained VAs in a variety of industry-standard software, including Appfolio, Buildium, Rent Manager, Propertyware, and Yardi, ensuring seamless integration into your existing workflow.
One of the key advantages of employing a Virtual Assistant for Property Management is the flexibility to match your operational requirements. Whether you need part-time or full-time assistance, OPTIMAL provides dedicated resources tailored to your specific needs. This means you get a VA who is not only proficient in property management tasks but also thoroughly understands your company’s unique processes and requirements.
Our process starts with defining the scope of work, including understanding the organizational structure and current Property Management Software. This involves understanding your needs in tenant coordination, such as handling tenant inquiries, processing applications, and ensuring lease compliance. For leasing, our VAs manage listings, schedule showings, and assist with lease agreements. Maintenance and work order management are also streamlined, with VAs coordinating with vendors, tracking progress, and ensuring timely completion of tasks.
Finding the right VA is crucial, and OPTIMAL takes this task seriously. We match you with a VA whose skills and experience align with your requirements. The onboarding process is seamless, with comprehensive training tailored to your company’s workflow, ensuring that the VA is ready to hit the ground running.
OPTIMAL provides a cost-effective and efficient solution to the complexities of property management. By leveraging the expertise of trained Virtual Assistants, you can enhance your operational efficiency, provide better service to your tenants, and focus on growing your business.
