Building Value Through Expertise & Integrity

OPTIMAL is your growth partner. We combine industry expertise, benchmarked processes, and the right team to optimize your business and better serve you and your community.

Experts in

"This relationship works well because of our collaboration. You have no idea how much I appreciate your integrity and focus."

Dale S.
Chattanooga, TN

Our Mission

We are building the future of work with a foundation of transparent, kind, and ethical management.

Make The World A Better Place

Our goal is to build a Team of people, all on mission to make the world a better place, one person, one property, one business, one community at a time.

Top Talent

We hire top talent, accepting <1% of candidates. We offer strong compensation & benefits, professional development & training, to ensure that those we hire align with our mission.

Genuine Heart To Serve

When people have a genuine heart to serve others, the universe opens up more opportunities for everyone involved. We want to be those people.

We look forward to serving you at the highest of levels!

Our CEO & Founder
Spencer Ogden

Formerly a Senior Portfolio Manager and Vice President with M&T Bank, Spencer managed borrower relationships, underwrote over $7B in Commercial Real Estate, and managed portfolio risk. Prior to M&T, he was a Management Consultant with Big 4 Accounting and Advisory firm, Ernst and Young, where he worked with Fortune 500 clients on the financial and operational aspects of M&A transactions.

At OPTIMAL, Spencer provides strategic direction to clients looking to take their business to the next level and manages the alignment of resources to help them achieve their goals.

Spencer graduated Cum Laude from Cornell University with his B.S in Applied Economics and Management.

Our Global Locations

Headquartered in Rochester, New York, OPTIMAL has an established presence in 2 global locations, serving Clients from around the world.

Rochester, NY

New Delhi, India

Cebu City, Philippines

Your Security

We provide a wide range of comprehensive security solutions that encompass both physical and digital protection.

Physical Security

Security Guards
Gated Entry
Biometric Fingerprint Scanner
Auto-Locking Doors
CCTV Cameras
Employee Lockers for Personal Belongings (Cell-Phones etc.)

Digital Security

AES 256 Bit Encryption
Network Firewalls
Read-Only Bank Access

Insurance

General & Professional Liability Insurance
Errors & Omissions Insurance
Cyber Liability Insurance

Access Top 1% Global Talent

OPTIMAL employs top Global Talent. Thousands apply and <1% are hired annually. We screen for:

English fluency
Strong written and verbal communication
High attention to detail
Industry Expertise

Real Results From Businesses Like Yours

"You all have been such a blessing for us. There are a lot of moving parts and we really appreciate all of OPTIMAL’s help."

Brandon F.
Durango, CO

"Congrats on the growth and expansion! The real estate and property management industry is in dire need of OPTIMAL’s service offerings."

Tracy C.
Chicago, IL

"OPTIMAL is a joy to work with. They very quickly onboarded me and their services met all of my qualifications. Their team was instrumental in helping us implement brand new software and greatly helped ease our learning curve for a successful integration. We would proudly recommend OPTIMAL and their Founder, Spencer."

Leslie S.
Knoxville, TN

"The OPTIMAL Team has been a steady and dependable partner during a period when my business has been growing and evolving, which I truly appreciate. Communication has been strong. Responses are clear and timely. I feel well supported when questions come up. When issues arise, they are addressed efficiently with appropriate follow-through. OPTIMAL is proactive around deadlines, particularly during year-end. Scope of work is consistent and aligned with my expectations. Work is high quality. Our Account Manager has been excellent, professional, clear, and reliable. I look forward to continuing our relationship."

Don C.
Hayward, CA

"I would recommend OPTIMAL to any business owner. This company has been there for me when I needed it most. They provide great service and the people who come alongside you to help with your business give 100%. You will not be dissapointed."

Helen C.
Colorado Springs, CO

"My Virtual Assistant has truly exceeded our expectations. She’s been such a breath of fresh air - calm, competent, and exactly the kind of support we were hoping for. We absolutely LOVE having her on the Team."

Christen M.
Charleston, SC

"Our Virtual Property Management Team Member is outstanding. A real star. She consistently stays on top of her daily tasks and reporting, responds promptly to both our team and the tenants, and always meets deadlines. She’s a fast learner and has proven to be a major asset to our operations. I feel confident managing our buildings with her on the team. Thank you again for bringing her on board, she’s been a fantastic addition."

Omar S.
New York, NY

"The OPTIMAL Team’s knowledge and attention to detail is outstanding. Thank you for all of your help and hard work."

John S.
Tampa, FL

"Thank you for all of your hard work and diligence in getting Buildium corrected. Our Account Manager is very much on top of our account and has been a pleasure to work with!"

Clayton H.
Pensacola, FL

"OPTIMAL is awesome. They respond professionally and quickly to all our inquiries. The person they assigned to our account is exceptional and very dedicated to providing us the best bookkeeping services. I would highly recommend OPTIMAL to anyone!"

David C.
Colorado Springs, CO

"Spencer and OPTIMAL have been great to work with over the past year plus. They always respond to my requests quickly and are fairly priced for the service they provide. They always try to go above and beyond to provide very detailed reports in an expedited manner. Spencer also does his best to give business and accounting advice whenever appropriate. I recommend OPTIMAL to any small business owner reading this."

Jeremy T.
Canyon Lake, CA

"The OPTIMAL Team does a great job and I love working with them! They have my full support."

Clinton B.
Bastrop, TX

"My experience with OPTIMAL has been wonderful. My initial conversation with Spencer was thoughtful and geared towards gaining an understanding of my business needs. It is my opinion that the first meeting set the tone for determining the right fit for the team that was created for my business. All three team members assigned to my account did more than complete assigned tasks. They identified opportunities for improvement and demonstrated initiative that was beneficial and a credit to OPTIMAL."

Candace W.
Chicago, IL

"OPTIMAL has built an incredible engine."

Blake J.
Franklin, TN

"Spencer, Thank you for the consulting call and excellent insight into our accounting operations. We had a good and productive discussion with our internal team and we want to move forward with the plans you outlined."

Carlos D.
Los Angeles, CA

"Our Account Manager is doing a great job. She is calm, understands what’s going on, and we are building a great rapport with one another."

Bruce Z.
Akron, OH

"Cannot rave enough about OPTIMAL, they are a great asset to our Company, very appreciative of their Team! Thanks again."

Nicolas K.
Phoenix, AZ

"Spencer has shown himself to be an honorable person with a good company. The Assistant Property Manager assigned to us is fantastic! She is a quick learner and likes to take initiative and use creativity! I also greatly appreciate her Team Leader and his knowledge of all the “technical stuff.” He has been very accommodating!"

Chris T.
Chicago, IL

"Spencer and his Team have been instrumental in helping us create focus and efficiencies within our business that has led to providing better services to our property owners. Thank you for all of your hard work. We are excited about the growth!"

Patrick H.
Tallahassee, FL

"OPTIMAL was diligent in cleaning up our books and executed things so that we were able to file our taxes quickly. OPTIMAL worked hard to get things done when we had a deadline, and for that - we are very grateful."

Andrea T.
Chicago, IL

"OPTIMAL - you are absolutely amazing at what you do. I am just floored at how fast you are and how you “get it” so quickly, it is phenomenal. Thank you so much!"

Leatha T.
Washington, D.C.

"My Virtual Assistant Property Manager has been doing an excellent job. She is very comfortable doing the daily tasks assigned. For example, emailing application packets to prospects plus setting up appointment times with them. She has also been a great help in scheduling vendor appointments with tenants and calling tenants who owe delinquent rent. I appreciate the daily reports that she sends out which provide a great summary of what she has accomplished. She is very proactive to accomplish all of her tasks in a timely manner. I enjoy working with her, and I am thankful to have her as an Assistant!"

Chenoa N.
San Jose, CA

"We have excellent communication with the OPTIMAL Team. When a friend asks me for a bookkeeping company, we don’t have any doubts when recommending OPTIMAL."

Tomas S.
Miami, FL

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